Welcome to True North Loyalty

True North Loyalty is 100% dedicated to helping our clients deliver exceptional and lasting loyalty from their customers, and monetize all their customer contact points on the web, the phone and in-store.

Lifetime Value

Turn-key Program Development
Through our innovative marketing techniques, campaign execution and our adaptable suite of products and services, we increase the overall basket size and the lifetime value of your customer.  Our programs are designed to get your customers to spend more and more often. ​

Strategic Consulting

Are you looking to do all the heavy lifting yourself but you aren't quite sure where to start?  Do you need some fresh ideas and a good sounding board? Are you struggling to define the right product mix or marketing message? Are you not ready to spend millions on a new billing platform and database?  Need some help in figuring out where the real land mines might lie?  Problems with churn?  Conversion?  Lack of internal resources?  Give us a ring.  We can be part of your team for a fraction of the cost.
Our strategists and integration teams will work with you to ideate, design, develop, implement, execute, analyze and then optimize a loyalty program designed specifically for your customer base or target audience.

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Revenue Enhancement

Join many of our clients in building simple, but effective, incremental revenue streams from all your customer touch-points.  Leverage our call-center up-sell programs, innovative e-commerce solutions or in-store loyalty approach to derive more value from each contact.  Its very simple to implement and test.  See the value almost immediately.  ​

All the Tools You Need to Succeed

From soup-to-nuts, we can be as involved as you need.  If you are developing a program yourself and need some guidance, or if you want us to handle the reigns from beginning to end, we are ready to assist.  From benefit design and sourcing, to technical implementations.  From in-store program development to social media management.  We build, we market, we optimize and we drive success.  Just give us a shout, let's brainstorm.